How we protect your personal data and privacy – Explained in under 3 minutes
ootravels is a division of Alliance Voyages Inc., which will process your data. You can request access or rectification or deletion of these data by simply sending an email to firstname.lastname@example.org
We use the latest security features to ensure your privacy and to keep your information safe. Natively, we do not use any form of tracking, so you can stay anonymous and fully protected.
We only use necessary data. If you contact us, book a trip with us, or become an ootravels member, then we will collect the information we need and delete it once we no longer need it.
To protect your data, we use a protection system operating in real time, with a high level of precision. It prevents actively any hacking or computer attack from affecting our own systems.
We have been making sure that your privacy is our priority from the very beginning. All of our pages are all encrypted with the secure HTTPS protocol to ensure the security of your navigation.
We value your privacy and we will never disclose your personal data to anyone (there is only one exception: in the event of a legal claim, where we seek advice from our legal department first).
Processing of data
Your data is stored on our secure servers based in the United States. It is only accessible by authorized individuals who need to access it, and we use a variety of technical controls to protect it.
You will never have to worry about losing a precious email or customer service message again (they will be saved for one year), and you will have access to your member area for life.
We have set very strict confidentiality rules in order to serve you better, which means that we will never collect any data (contract, contact details...) without your explicit agreement.
Our own cookies do not contain any personally identifiable information. They facilitate your navigation and your bookings on our site and they enable the use of your protected member area.
Some of the content that appears on our site comes from trusted external sources that may offer their own cookies. You can click here if you wish to block their cookies and only show ours.
We take pride in the quality of our work. We do not outsource any web or marketing analysis to external companies. Our own website audits are conducted internally on anonymised data.
Your profile details
As an ootravels member, you can easily access your account. You can modify your data and remove it too. All you have to do is go to your member area and choose "Cancel my account".
We take your data seriously and fully comply with the CNIL. If you want to complain about anything, contact the CNIL or any other competent authorities, or simply reach us. We will help you.
In case of an attack
Our system goes into "defence mode" in the event of a computer attack. It records the IP address of the attacker(s). However, this information is only kept in case a complaint is deposited by us.
Our newsletter is a great way to stay up to date at all times with our last promotions and services. You can unsubscribe at any time by following the instructions at the bottom of the received email.
Social networks give us a way to provide you with a wide range of services. We fully adhere to our privacy and ethics policies, but when you use them, only their terms and conditions apply.
If you have any inquiries related to your rights, do send us an email at email@example.com, specifying "Data Protection" in the subject header. Your request will be given priority attention.